Privacy Policy

Last updated: July 2026  ·  Effective date: July 1, 2026

This Privacy Policy describes how Allocatiq (“we”, “our”, or “us”) collects, uses, and protects information about you when you use our resource forecasting and capacity planning platform and our website at allocatiq.com.

1. Information We Collect

Information you provide directly

  • Account information: Name, email address, company name, and password when you create an account.
  • Organization data: Projects, resources, allocations, timesheet entries, and other business data you enter into the platform.
  • Billing information: Payment card details (processed and stored by our payment provider, Stripe; we do not store raw card numbers).
  • Support communications: Messages and attachments you send when contacting our support team.

Information we collect automatically

  • Usage data: Pages visited, features used, actions taken within the application, and session duration.
  • Device and browser information: IP address, browser type, operating system, and device identifiers.
  • Log data: Error logs, access logs, and security event logs for platform reliability and security purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Allocatiq platform and related services
  • Process payments and manage your subscription
  • Send transactional emails such as account confirmations, invitations, and billing receipts
  • Respond to support requests and troubleshoot technical issues
  • Monitor platform security and prevent fraudulent activity
  • Comply with legal obligations
  • Send product updates and feature announcements (you may unsubscribe at any time)

We do not sell your personal information to third parties. We do not use your business data entered into the platform for advertising purposes.

3. Data Storage and Security

Your data is stored in secure cloud infrastructure. We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews.

All organization data is logically isolated — no organization can access another organization’s data. We maintain audit logs of all significant data changes.

4. Data Sharing

We may share your information with:

  • Service providers: Third parties that help us operate the platform, including cloud infrastructure providers, payment processors (Stripe), and email delivery services. These providers are contractually bound to protect your information.
  • Law enforcement or regulators: When required by applicable law, court order, or governmental authority.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Cookies

We use essential cookies required for the platform to function (authentication sessions, security tokens). We do not use advertising or tracking cookies on the application. Our marketing website may use analytics cookies to understand aggregate visitor behavior.

6. Data Retention

We retain your account data for as long as your account is active. After account closure, we retain data for up to 90 days before deletion to allow for account recovery. Billing records are retained for 7 years as required by law.

You may request earlier deletion of your data by contacting us at support@allocatiq.com.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Request a machine-readable copy of your data (data portability)
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@allocatiq.com.

8. International Data Transfers

Your data may be processed in countries other than your own. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

9. Children’s Privacy

Allocatiq is a business platform not directed at children under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email and by posting an updated notice on the platform. Your continued use of Allocatiq after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

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